The Rapp Optical Odyssey

On Saturday my Rapp Optical saga finally came to an end when the frames for the glasses I had ordered in mid-May finally came in. Seems Fedex didn't deliver the parcel and no one followed it up.

Great product and selection, but the service left something to be desired. I wasn't too impressed when asking for a quote on some sunglasses (the frames of which I had picked out), they were only willing to waive the "special stocking charge" -- and had the ridiculous followup comment that if only I'd been in three days before, they would have had it. Yes, that's because I was waiting for you, "guy". And why didn't they just give me the damn frames they had in store if that was their practice? >argh!<